1. What Information We Collect
We collect personal information that you voluntarily provide when you fill out forms on our website, email us, call us and or any method of requesting a quote. This may include:
- Full name
- Email address
- Phone number
- Property address
- Details about the cleaning service you need
2. How We Use Your Information
We collect your information for the primary purpose of connecting you with relevant cleaning service providers in your area. That includes:
- Reviewing your service request
- Matching you with cleaners who can fulfill your request
- Sending your information to third-party cleaning businesses (our partners) so they can contact you directly with quotes or service details
Important: By submitting your details, you consent to your information being shared and sold to independent cleaning service providers for the purpose of providing you with cleaning services.
3. Who We Share Your Data With
Your information may be shared with:
- Cleaning companies or sole traders who subscribe to receive customer leads through our platform
- Our internal staff and tech partners, only for the purpose of delivering the service to you
We do not sell your data to unrelated third parties for advertising or unrelated marketing. We only provide your info to service providers relevant to your cleaning request.
4. How We Store and Protect Your Data
We take reasonable steps to ensure that your data is stored securely and is only accessible to authorized personnel and verified partners. While we use secure methods, no data transmission is 100% secure — you acknowledge this risk when using the site.
5. Your Rights
You may request to:
- Access the personal information we have on file
- Correct or update your personal details
- Request deletion of your data from our system
To do so, contact us at: [email protected]
6. Cookies and Tracking
We use cookies and other tracking technologies to improve your browsing experience and analyze site traffic. By using our site, you consent to the use of these tools.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We recommend reviewing this page periodically to stay informed.
Questions?
If you have any questions about how your data is used or shared, contact us at:
Email: [email protected]
Phone: 1800 417 680